To coincide with the launch of Richmond Towers Communications, we recently undertook our latest satisfaction survey amongst our clients as part of the agency's continued commitment to self-improvement and the strengthening of relationships. The ultimate goal is to provide our clients with the best possible service. Here are some of the comments we have received.

"Excellent with food media"

"RTC has excellent contacts in the media and always prepared me brilliantly for any journalist interviews. We got some excellent results considering we are not big advertisers and not a terribly sexy product."

"RTC is a dedicated and professional organisation who I enjoy working with and would recommend onto clients and colleagues. They're good to work alongside on challenging projects and are always very supportive."

"Committed and professional, they have demonstrated a real desire to raise the bar on all our trade media activity and programmes, which is very welcome and has really encouraged us to step up the quality of our programmes."

"A vibrant agency that has developed a clear passion for our products which together with the excellent industry contacts that they have developed makes them a very valuable resource for us."

"Incredibly welcoming and friendly. Our account is a difficult one, but I always feel that they persist and achieve the best possible results for us. I personally really enjoy working with them and trust their advice and input."

"The PR activity RTC's team put in place I strongly believe has helped contribute to double digit year on year growth for the brand in the UK as well as raise its consumer awareness levels. I would judge RTC's strengths as excellent creativity from a small agency / great press contacts particularly trade but also to key consumer press editorial and great tenacity and determination to deliver the best activity possible."